Your data, your call
Delete your account, and everything in it
You can delete your SCD Assistant account yourself, in the phone app or the web app. It takes a minute and can’t be undone.
01 · In the app
Four steps, same on phone and web
- 01
Open Settings
In the phone app, or in the web app at app.scd-assistant.davidodejobi.com.
- 02
Choose Delete account
It’s in the Account section, under Log out.
- 03
Enter your password
So nobody else holding your phone can delete it.
- 04
Confirm
Your account and its data are deleted straight away, on every device.
02 · What is deleted
- Your account: email, name and password
- Your pain and symptom logs
- Your medicines, dose history and reminders
- Your family and guardian contacts, links and invite codes
- Alerts, including your guardians’ replies
- The questions you asked in Ask, and the answers
- The phone and browser registrations used for notifications
If you’re a guardian, your account and your links to patients are deleted. The patients’ own accounts aren’t affected.
03 · What is kept
Nothing tied to you in our live database
Copies in our database provider’s backups expire on their own within 30 days. Data on your phone is removed when the deletion completes in the app. If anything is left, uninstalling the app removes it.
04 · Other options
Can’t sign in, or want less?
I can’t sign in. How do I delete my account?
Email scd.assistant@davidodejobi.com from the email address on your account, with the subject “Delete my account”. We delete the account within 30 days and reply to confirm.
Can I delete some data and keep my account?
Yes, partly. In the app you can remove a medicine, remove a family contact, and remove a guardian from your family list. Removing a medicine hides it and keeps its past dose history until you delete the account.
Can I delete a single pain or symptom log?
Not yet. To remove your logs, delete the account or email us.